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Successful
veterinary teams
use PetsApp

Chat by text, SMS and WhatsApp, take bookings and payments, and run reminders and plans, with CoPilot and Scribe built in. All working alongside the PMS you already use.

Biscuit · Hannah PriceCockapoo · 4 yrs · via WhatsApp
Open
Hi, Biscuit’s been scratching his ear all weekend. Can we get him seen?
Of course. Dr Patel has 10:40 tomorrow. Shall I book him in?
Yes please, that’s perfect.
All booked in. See you and Biscuit at 10:40 tomorrow.
Reply by WhatsApp…
€47.89 paidHannah Price · just now
Booster reminder sent142 owners · due in March

15,000+veterinary professionals trust PetsApp

  • Sanderson Vets
  • Godiva Vets
  • Thrums Veterinary Group
  • Wallace Vets
  • Pennard Vets
Connected pets8.5M+across veterinary practices on PetsApp
Payments processed€65M+collected for veterinary practices through payment requests and wellness plans
Messages exchanged18M+connecting veterinary teams and pet owners
Client engagement

Every client touchpoint, covered

From the first message to the next booking, PetsApp handles every client touchpoint and works alongside your practice management system, so your team spends less time chasing and more time with patients.

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Inbox3 to reply
Hannah Price · BiscuitBiscuit’s been scratching his ear all weekend
WhatsApp
Tom Reid · LunaCan I pay for Luna’s booster online?
SMS
Priya Shah · CloverThanks, see you on Thursday
Chat
Video consultLive · 04:12
Communication

Talk to clients wherever they are

Chat, SMS and WhatsApp land in one shared inbox. When a photo isn’t enough, switch to a video call with clients on the PetsApp app.

85%fewer missed calls at Pennard Vets
Online bookingsThis week
Luna · VaccinationWed 09:20 · Dr PatelApp
Clover · Nail clipThu 14:00 · Dr LewisWebsite
Bramble · Check-upFri 11:20 · Dr PatelWebsite
New online booking · BiscuitTue 10:40 · Consultation · booked at 23:14
Bookings

Keep the diary full

Owners book online at any hour, and automated reminders bring them back for vaccinations and check-ups.

70%more online bookings
Payment request€47.89
Paid
Wellness plan · LunaActive
Monthly by direct debit · renews in May
Payments

Get paid and delight clients

Payments by link, plus wellness and loyalty plans that turn visits into relationships.

“I really like that I can pay via Apple Pay at the touch of a button…”
Rosiematosie, 5-star App Store review
50%more plan uptake
40%fewer cancellations
Scribe · consult notesNotes ready
Subjective Scratching left ear for 3 days.Objective Mild redness, left ear canal.Plan Ear drops twice daily, recheck in 10 days.
CoPilot drafted a reply to Hannah
Admin

Take the admin off your plate

Scribe writes up consults and client-friendly summaries. CoPilot drafts replies, and chats are tagged by topic automatically. So you can focus on your patients and get home on time.

Revenue21%increase in revenue with PetsApp
Good morningHannah
BiscuitCockapoo · 4 yrs
Wellness planActive
Vaccinations, flea and worm, and a yearly health check
Booster vaccinationDue 12 Mar
Book
Payment request€47.89
Pay
Message your vetChat with your practice
For your clients

An app your clients actually open

Every PetsApp clinic comes with an app for pet owners. It’s where your reminders get read, appointments get booked and plans get renewed, all under your practice’s care.

  • Chat, book and pay in one place
  • Each pet’s wellness plan and reminders in their pocket
  • Video calls with your team when they need you

56.9k App Store and 4.1k Google Play ratings

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